Rate   Policies

  • EXCLUSIVE ONLINE RATES
  • THESE RATES ARE VALID WITH NO LESS THAN 24 HOURS IN ADVANCE
  • All rates include Unlimited Mileage (UNL), taxes, liability insurance and plus protection insurance: Third Party Damages (TPL), Collision Insurance (CDW) 10% deductible, Medical Expenses (PAI), Legal Assistance (LAW)

All our rates on the website are in USD.

All our cars include a free insurance package:

  • Plus protection insurance: Third Party Damages (TPL), Collision Insurance (CDW) 10% deductible, Medical Expenses (PAI), Legal Assistance (LAW), (Included)

One package is available at additonal fee:

  • Full protection insurance: Theft, Third Party Damages (TPL), Collision Insurance (CDW) 0% deductible, Medical Expenses (PAI), Legal Assistance (LAW), additional fee per day $ 15 USD 
  • Insurance does not covers: Traffic violations tickets, lost keys, damages and/ or partial theft of wheels, tires, mirrors, glasses, lost or stolen license plates

*THESE RATES ARE VALID ONLY BY BOOKING ON THIS SITE.

**IF YOU REQUIRE AN ADDITIONAL DRIVER, GO TO ADD-ONS AND SELECT 

** Important: Credit Card required to availability of cash for the security deposit ( we accept Visa, Master Card and American Express), and don’t forget your valid driver’s license.

Additional information: The Security Deposit will depend on the vehicle you choose, an amount will be blocked on your credit card at the beginning of the contract, it is important to be informed that this security deposit will remain in force for the time the vehicle is rented, once you return the car vehicle, the security deposit will be release if there is not an additional charge or damage to the vehicle.

  • The amount used as Security deposit, will not be taken out of your account, it will only be temporarily blocked during the duration of the rental. 
  • Once your return the car, the security deposit will be release. 
  • Only credit cards are accepted for the security deposit. 
  • Depending on your bank, the release of the security deposit can take from 24 to 72 business hours.

Cancellation policy:

Cancellations received up to 72 hours before the corresponding service, will be refunded 95% of the prepayment made to Fiesta Car Rental or Promotora Isleña SA de CV

Cancellations less than 72 hours before the day of the corresponding service, there will be no refund of the prepayment made to Fiesta Car Rental or Promotora Isleña SA de CV

In case of no show two hours after the time requested in your reservation, the delivery of the vehicle will be subject to availability “(in high seasons, and applying exceptions)

Gasoline not included with the rent and will have to return with the same amount as you received it, otherwise there would be an extra charge

IMPORTANT:
For Cozumel – Our Rented cars cannot leave the island or be returned to it if they were not rented here.

Last Update: 06/05/2022