COZUMEL & RIVIERA MAYA FIND YOUR DRIVE!
Why rent with us?
What you book on the website will be what you receive. NO surprises or hidden fees at the counter.
FREE COLLISION INSURANCE
All our cars include for free liability insurance & collision insurance with 10% deductible.
Book by paying 40% of your reservation, the rest can be paid when you receive your vehicle!
Includes liability insurance, FREE collision insurance and tax
Book for 7 days+ and get a discount!
What happens if I keep the car past the due time?
As our policy, we give you an one hour tolerance. After that a charge of 10 USD will be charged for each extra hour (maximum 2). After this 2 hours will count as another full day.
What is the minimum age to rent a car?
The minimum is 18 years old with a valid driver´s license.
What forms of payment are accepted?
We take VISA, MC, AMERICAN EXPRESS, and PAY PAL. They can be charged in pesos or U.S dollars.
We required a credit card for a security deposit. The security deposit varies from $150-$500 USD, depending on the vehicle you choose.
This security deposit is a precaution, we will never charge you without your prior authorization.
How is the rate calculated?
It is calculated one 24 hours base.
Do I need an International Driver´s License?
No, In Mexico we accept all other countries licenses.
What happens if the car is damaged, stolen or in an accident?
Keep calm and call us to the phone in the contract, let us know what happen. We will be there as soon as possible to assist you.
The damages will be calculated. If you choose full insurance, you will not have to pay any damages.
Insurance does not cover: Traffic violations tickets, lost keys, damages and/ or partial theft of wheels, tires, mirrors, glasses, lost or stolen license plates
What are the rental requirements?
• Be 18 years old or older
• Driver license
• Credit card
Do you have Baby Seats?
Yes we do. They cost $7 USD per day.
Can I cancel my reservation?
Yes, cancellations received up to 72 hours before the corresponding service, will be refunded 95% of the prepayment made to Fiesta Car Rental or Promotora Isleña SA de CV
Cancellations less than 72 hours before the day of the corresponding service, there will be no refund of the prepayment made to Fiesta Car Rental or Promotora Isleña SA de CV
The vehicle requires a specific fuel?
Each vehicle is different, ask the Representative for better information.