Fiesta Car Rental   Privacy   Policy

According to the terms in the ” Federal Law on Protection of Personal Data ” states that “PROMOTORA ISLEÑA SA DE CV”, hereinafter “Fiesta Car Rental” To be an incorporated company under the Mexican law , residing in street 13 south # 477 between 25th street and 30th avenue suburb Andrés Quintana Roo, Cozumel, Quintana Roo, Mexico; and as responsible of the processing of personal information , announces that our customer information is treated as strictly confidential, so by providing personal information such as:

Individuals: Full Name, Age, genre, Marital Status, Landline and / or Mobile, Home (s), Email, handwritten signature and bank details.

Legal entities: DBA, legal name, Address federal TAX ID, Phone, Email or Web page, legal representative and bank details.


How do we get information about your personal data?

The information we collect from you may be combined to help us in the offer, provision and / or enhancement of our services. The personal data of the holder and their Additional authorized drivers will be kept strictly confidential in accordance with the security measures , administrative, technical , physical and electronic , that purpose company “Fiesta Car Rental” have implemented in our policies and safety procedures, prohibiting its disclosure and limiting its use to third parties, as provided in this Privacy Notice.

For the above purposes, we need to collect information from different sources, same as detailed below:

Personally: When ordering or purchase any of the services provided in the matrix and / or branches of “Fiesta Car Rental”

Direct: When you provide your personal data to request our services or hire any of them, either through electronic means, rental contracts and / or telephone.

Hint: In any other commercially available source of information that is permitted by law

Optional Registration: When you register through our website or when you ask for a service


What are arco rights?

You have the right to access, rectify and cancel your personal data registration as well as to oppose the processing thereof or revoke consent for this purpose gave us, through the implemented procedures, considering the provisions of data protection law individual personal possession; ARCO rights can only be executed by the data subject or his legal representative, certifying that character with documentation, as provided by the Law itself.

In compliance with the Federal Law on Protection of Personal Data in Possession of Private and aware of the importance of your privacy , offers this procedure for requesting information related to the processing of personal data or the exercise of any right of access, rectification , cancellation or opposition established by the aforementioned Act .

Access: Faculty Holder’s Personal Data to access their data and understand the Privacy Policy.

Rectification: Right Holder’s Personal Data to seek modification of personal data when they are inaccurate or incomplete.

Cancellation: Enables Holder’s personal data to request the cancellation of personal information when they are unnecessary or irrelevant to the purpose for which it was obtained.

Opposition: Right to oppose the handling of personal data on those uses or purposes is not related or necessary for the provision of services and/or relevant legal processes.


How to exercise arco rights?

The owner of the data or his legal representative would be enabled to exercise the ARCO rights, to the responsible for such purpose has been designated by “FIESTA CAR RENTAL”, to the receipt of the request to exercise rights ARCO may be through:

Via Telephone 01-800 “FIESTA ” 0 ( 3,437,820 ) or ( 987 ) 8720433

E-mail to and/or Written and delivered directly at our main office located 13 south street number 477, suburb Andres Quintana Roo CP 77663 , Cozumel Quintana Roo.

This request must be directed to the Responsible of the Personal Data Protection, who will verify that it contains the following:

The name of the owner of the data, telephone and full address, e-mail or other means to communicate the response to request.

Existing document proving the identity of the Contractor.

Clear and precise description of personal data and / or the reasons for which it seeks to exercise any of the rights ARCO.

Any other item or document that facilitates the location of personal data..

In the case of request for correction of personal information, the holder shall also indicate the changes to be made and provide documentation that support the request. If the application does not meet any of these requirements, the request will be rejected and the applicant will be informed. If the application meets all the formal requirements, the process according to the following procedure shall continue:

FIESTA CAR RENTAL will notify the Holder or his legal representative, within a period of 15 (fifteen) working days from the date of the request for access, rectification, cancellation or opposition. If it is appropriate to request access, rectification, cancellation or opposition, it will be effective within 10 (ten) business days from the date the response is communicated

When dealing with requests for access to personal data, shall proceed the delivery, with proof of identity of the applicant or legal representative, as appropriate, which will be done in person at the office that “holiday Car Rental” advises. The obligation ACCESS to information shall be deemed fulfilled if available to the holder of personal data; or, by issuing simple copies, electronic documents or any other means.

The responsible of the Protection of Personal Data, will be assisted by the areas and people in the name and on behalf of “Fiesta Car Rental” processing personal data of the holder and jointly implement the necessary measures to comply with the request action.

May be denied access to the Personal Data Holder or to make rectification, cancellation or opposition to granting the same treatment in the following cases:

When the applicant is not the owner of the personal data, or the legal representative is not properly accredited to it.

When personal data of the applicant are not in the database of “Fiesta Car Rental”.

When there is a legal impediment, or judgment of a competent authority which restricts access to personal data, or not allow rectification, cancellation or opposition thereof.

When the rectification, cancellation and opposition has been previously done.

The person responsible of the Personal information Protection shall report the reason for decision and notify the holder, or if applicable , the legal representative , within the period prescribed for that purpose, by the same means by which we carry out the request, accompanied , if any , evidence that are relevant “Fiesta Car Rental” offers, in terms of the provisions of 22nd article of the Law on Protection of Personal Data Held by Private individuals, that in cases where a user wishes to update Personal Data, you can perform by using the previously established procedure or by request to email or phone.


Who shares “Fiesta car rental” information?

“Fiesta Car Rental” does not disclose or transfer any personal information that our users provide to “Fiesta Car Rental”; this is in an effort to take care at all times the treatment given to Personal Information unless they have prior authorization of each user to make such transfer or the latter is carried out in special cases provides for the Federal Law on the Protection of Personal Data Held by Private entities.